C-Print® is a computer-aided speech-to-print transcription system developed at the National Technical Institute for the Deaf (NTID) as a support service option for Deaf, hard of hearing and other students with various disabilities to be used in mainstream educational environments. It is also used by businesses to provide a transcript and/or meeting notes which can be converted to minutes.
It has improved the classroom and professional setting experience for students, others with a disability, and business consumers. The most important benefit is improved grades and test scores! C-Print® is cost effective and can be more readily available than real-time captioning services. Many students prefer C-Print® `over real-time captioning because they do not have to wade through several pages of verbatim documentation to find relevant class information.
Who can benefit from C-Print®?
- Deaf and hard of hearing consumers
- Hearing people who want a transcript of what was said during meetings, seminars, funerals, and other public or private settings
- ADD/ADHD consumers
- Someone with some type of handicap or disability, loss of limbs, Multiple Sclorsis and other debilitating diseases. We are seeing a huge increase in requests from students who are not Deaf or hard of hearing. We have provided services to a paralyzed war veteran, another person paralyzed in a sporting accident, a student who is blind and runs the notes through her Braille reader, someone who has severe ADD, and another student who has severe cerebral palsy and cannot write.
- Both young and elderly consumers
- Any setting where someone (or a group) needs to be able to read what was said. In some settings, a transcript is desired afterwards. In other more private settings (eg: counseling or closed group support meetings) captioning may be needed for a hard of hearing participant to be included but a transcript is not desirable. In those settings, when the meeting has finished, the transcript can be deleted and anonymity or privacy is maintained.
- Sight-impaired consumers (they can print on a Braille machine, we can change screen color and font size/colors)
- Those who can hear but cannot speak (there’s an “instant message” feature to allow them to communicate, the captionist will voice for them)
What’s it like and how does it work?
A trained typist called a C-Print® captionist listens and simultaneously types the lecture or meeting content (including comments made by others) onto a laptop computer, which is simultaneously received onto a second laptop computer so the consumer can follow during the class or meeting. A printed transcript and/or notes are available to the consumer via email.
The paper copy will not be a word for word version of what was said in class but it will contain all the important, relevant information. We are able to tailor the notes/transcript to the needs of the consumer, meaning we can provide anything from basic notes to a full, thorough transcript.
All captionists have completed training in an abbreviation system (which expands to the normal English word) to reduce keystrokes, and in text condensing strategies. The captionist types as much information as possible, providing a meaning-for-meaning translation using fewer words than the original speaker. If you need a transcript closer to verbatim, we have captionists who can provide this advanced level of captioning.
An interesting and unique offering we have is captionists who are also skilled interpreters. Some students need a captionist, but like the option of the captionist switching to interpreting. For example, this is helpful in situations where the class is hearing a lecture by the teacher then switching to presentations by students.
We have provided remote captioning to students. We recently had a student in one state receiving their service from a captionist in another state.
What locations is C-Print® requested and used?
- All educational venues
- Businesses, workshops and large group settings
- One-on-one settings with doctors, lawyers, counseling, social work visitation meetings, etc.)
- Weddings and funerals
What about my privacy?
All captionists must adhere to the C-Print® Code of Ethics (which is very similar to the interpreter’s Code of Professional Conduct). All information is considered confidential and may not be shared with others outside the situation where C-Print® is being used.
How much does it cost?
The cost varies depending on the number of hours the captionist(s) works and if edited notes are requested. Turn-around is generally 24 hour or less and notes are emailed to the consumer. If e-mail is not an option, other arrangements can be made. Rates are available upon request.
If you would like a demonstration of how C-Print® works and to discuss if C-Print® is a suitable option for your needs, please contact Maria Miller at 513-608-1695.
If you are a student and are interested in receiving C-Print®, please tell Disability/Student Services at your college or school and ask them to contact Deaf Choice to arrange for services.
If you want to become a C-Print® captionist, contact Deaf Choice at (513)608-1695. Here is information from Maria Miller about the steps to become a Printer :
- I strongly advise you to make sure you are typing at least 65wpm or above before you begin training. Everyone who works on my team is a minimum of 65; most are high 80’s and 90’s.
- You need to complete a test from NTID ( NTID or I can provide this to you) and submit this to Anne Alepoudakis, firstname.lastname@example.org and phone 585-475-7557 if you have questions. It’s very helpful to copy me on emails to Anne in the preliminary stages in case she has questions that I need to answer; she will also copy me when she replies to you so everyone is on the same page on the status of your testing.
- Once you have passed the test (grammar, English, phonetics, and typing) you will be ready to submit payment to NTID to begin online training (pay with a check). At that point I will help you out (they will need proof of c-print software loaded for training so you can take the course and I will supply the serial # and help get software loaded). “NTID will allow you to use my software for training purposes only, and then the software must be removed from your computer.”
- After training, I will do a 2-day in-service with you followed by you beginning mentoring with my team until your confidence, skill, and endurance are developed (it’s a lot like going through a practicum in a safe environment).
- I suggest you maintain training about 2 hours every day until it is completed (It’s a “use it or lose it” system where every segment builds on the previous one. If you don’t keep up/stay on top of it, you forget the abbreviations you previously learned and you are back to square one doing review).
- If you are in the skills modules and you happen to fail a quiz it’s not a big deal; you just go back, review, and try again. The training is all online these days and they will give you an authorization # to begin.
- Once you are finished training and mentoring you will need to purchase the software and a pair of laptops to provide services (this is getting way ahead of the game but my point is there are some additional costs incurred down the road). Because of IRS mandates and a 20-point ruling system to determine if someone is an independent contractor, I am not allowed to provide you with this equipment because you would then fall into the category of an “employee” instead of a contracted, independent captionist.
- I advise you to seek professional assistance to establish yourself as a business.
About Maria Miller
In 2002, Maria established the first C-Print® services in the Greater Cincinnati area. Most of the captionists working in this area were trained and mentored by her to become high quality, reputable captionist providers. As an experienced provider in this field, her team is respected and in high demand in colleges, businesses and many other venues. C-Print® is known throughout the United States as a highly desirable note-taking and transcript option and she has consulted with other cities and states to help them set up C-Print® services in their locales.